![]() Firstly, I'd like to present our deepest apologies for the inconvenience that happened on your end. We understand that it is very important for users to get help timely when he/she has trouble using the product. Surely, we'll do our best to improve our chat and phone access. ![]() Regarding the customer service email, normally, we'll process it within 12-24hours as the support may need some time confirm some details with our programmer to provide a solution accurately. We accept a refund request if the customer encounters technical issues that are unable to be solved within 7 days.Ībout our refund policy, please allow us to make an explanation as below. We are desperate to fix the problem after knowing you were encountering an issue using the product, so our support may ask you to provide specific details via emails for further troubleshooting, and this was the reason we didn't process a refund for you in the first place. ![]() ![]() Reply from Wondershare Dr.Fone Updated For your case, our senior support team will further look into it and keep you udated as earlier as possible, please pay attention to your mailbox. #DR FONE EMAIL AND REGISTRATION CODE 2017 FORUMS CRACKED#.
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